Order Processing
All orders are processed after successful payment confirmation.
Orders are typically prepared for dispatch within 1–3 business days, excluding weekends and public holidays.
Please note that processing times may vary during high-demand periods or due to unforeseen circumstances.
Shipping Methods & Delivery Time
We ship using reliable courier and logistics partners to ensure safe and secure delivery.
Estimated delivery times may vary depending on:
- Shipping destination
- Courier partner
- Local regulations and customs clearance (if applicable)
Delivery timelines provided at checkout are estimates only and not guaranteed.
Shipping Charges
Shipping charges, if applicable, are calculated and displayed at checkout before payment is completed.
Any additional duties, taxes, or customs charges imposed by local authorities are the responsibility of the customer.
Order Tracking
Once your order has been shipped, tracking information will be shared via email or made available through your order details (where applicable).
Customers are responsible for monitoring their shipment using the provided tracking details.
Delivery Responsibility
It is the customer’s responsibility to ensure that:
- The shipping address provided is complete and accurate
- Someone is available to receive the package at the delivery location
Oberoi Arms Company is not responsible for delays, failed deliveries, or losses caused by incorrect address details or unavailability at the delivery location.
Delays & Force Majeure
We are not liable for shipping delays caused by events beyond our control, including but not limited to:
- Courier delays
- Weather conditions
- Customs inspections
- Government regulations
- Natural disasters or force majeure events
Such delays do not qualify for refunds, cancellations, or compensation.
Damaged or Lost Shipments
If a package is visibly damaged at the time of delivery, customers must report it to the courier immediately and contact us within 24 hours of delivery.
Claims made after this period may not be eligible for review.
No Refunds on Shipping
Shipping fees are non-refundable.
In accordance with our NO REFUND POLICY, orders cannot be refunded or returned due to shipping delays, failed delivery attempts, or courier-related issues once dispatched.
Contact
For shipping-related inquiries, please contact us at:
Email: Oberoiarmsofficial@gmail.com
Business Name: Oberoi Arms Company